Platinum Server Management, Inc., widely known in this industry as PSM, is the pioneer in providing low cost and full featured server management & monitoring services. We have been operating solely as a server management provider since 1998, formerly known as FastServerManagement. We are the OLDEST and LARGEST and MOST TRUSTED server management provider in the USA for over 18 Years! We have provided support to over 20,000+ servers since we began.
As of 2016, we are currently managing and monitoring over 3,000 servers on a monthly basis. Our company is 100% in the USA and available via phone, live chat, and our own state-of-the-art custom developed helpdesk 24 hours a day, 7 days a week, 365 days a year for support. Platinum Server Management, Inc. was started to offer hosting companies of any size the ability to monitor, manage, secure, optimize and repair any and all technical problems with their dedicated servers at incredibly low rates and an amazingly high quality. We support customers that are located all around the world and in any data center.
While we manage and monitor your servers, all you have to worry about is your company's sales. Your servers will always be online, up to date, secure, and running at optimal performance. Best of all, you get to sleep again at night!
Our company currently has over 15 employees in our New Jersey office, with over 150+ years of combined experience! We do not employ any level 1 or level 2 technicians, all of our technicians have System Administrator qualifications and are required to have at least 5 years hands-on work experience specifically with linux server management. We have more than enough system administrators working on each shift, 24 hours a day, 7 days a week, 365 days a year, to ensure you receive the highest quality of support regardless of the time of day or day of week.
Platinum Server Management, Inc. is located in New Jersey, minutes from the heart of the NYC metropolitan area. Our office has 3 high speed internet connections available for redundancy and a dedicated power backup generator which can provide up to 72 hours of continuous uninterrupted power at full capacity. Our office building has on site security guards around the clock and key card access required at all entrances.
Our incredibly low rates and high quality makes good server management and monitoring affordable for everyone. We realize the need for you to keep your expenses down and we take that into consideration in our pricing structure. Although our price is incredibly low, our service is top notch, we GUARANTEE it!